Our Services
Home > Service
Years of experience tells us that after-sales service is an important guarantee for the development of enterprises, we have a professional after-sales service team and a perfect service system, to provide customers with on-site layout, installation, commissioning, training, maintenance and other all-round services.
We insist the internal management, external reputation, quality service and innovation for future as our business strategy and policy. With high quality products, good reputation, high quality service and innovation of science and technology, we always provide higher quality technology solutions for customers!
Per-Sale 1). Provide the professional advice and commendation for client’s selection; 2). Provide the purchasing guide according to client’s using environment and requirement |
Sale 1). Provide all-around technical support, scheme selection, installation guidance, after-sales service and one-stop service. 2). Achieve the one-stop purchase and 100% satisfactory service, and remove the customer worries, save time, save money and effort. |
After-sale 1). Free commission 2). One year warranty (except man-made damage) , and we supply free maintain service, and the charge of wearing and consumable parts are customer’s account. 3). When receiving fault feedback, within 24 hours to respond, and within 48 hours to arrive at the scene. 4).After the warranty period, the charge of maintenance and parts are customer’s account. |
Training 1).Configuration: we have professional teachers, special places and equipments, and specially training plan for customers; 2).Time: 3-5 days (it’s better to operate the purchasing type), and the training is supplied freely by seller; 3). Location: in the seller’s training department and workshop; 4). Number: 1-2 persons; 5).Content: to master the software, the basic operation, the attentions and the basic maintenance. |
